FAQ
Frequently Asked Questions (FAQ)
General Questions
What is Famoth?
Famoth is an online general store offering a wide range of everyday products — from electronics and home essentials to fashion and more.
Where is Famoth based?
Famoth operates entirely online, so you can shop conveniently from anywhere in India.
How can I contact Famoth?
You can reach us through our Facebook page or use the customer support chat available on our website.
Ordering & Payment
How do I place an order?
Simply browse our website, add items to your cart, and proceed to checkout — or tap "Order Now" to place an order quickly.
What payment methods do you accept?
We currently accept Cash on Delivery (COD) for all orders.
Can I reorder or cancel my order after placing it?
Yes, orders can be modified or canceled before they are shipped. After placing an order, a cancel button will appear on the order page if cancellation is still available.
Shipping & Delivery
Do you offer international shipping?
Currently, we ship only within India.
How long does shipping take?
Most orders are delivered within 7 days. Shipping times may vary depending on your location.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email to monitor the delivery status.
Returns & Refunds
What is your return policy?
We accept returns within 5 days of delivery, as long as the item is unused and in its original packaging.
How do I request a refund?
Simply contact our support team with your order number and the reason for your refund request. We'll guide you through the process.
Are there any items that are non-returnable?
Some items may be non-returnable due to hygiene or safety reasons. Please contact our support team for clarification regarding specific products.
Other Questions
Do you offer discounts or promotions?
Yes! Keep an eye on our website and follow us on social media for the latest deals and special offers.
Can I become a seller on Famoth?
We currently do not allow third-party sellers. However, if you're interested in potential partnerships, feel free to reach out to us.